Most helpful review
New Reviewer

I did not receive my Sat paper

Poor delivery consistent Miss delivery I pay a lot every month for the paper. During the last week I reported missed paper 5 times.

User's recommendation: Know your carrier.

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ID
#3942613 Review #3942613 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

Alphabet not coming up on my iPad when I do mini crossword

When I try to do mini crossword puzzle on my I phone the alphabet comes up partially The entire alphabet does not appear
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ID
#4044778 Review #4044778 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Obituary

impossible to reach obits and changing delivery address more than difficult. always next in line. stop the world i want to get off formerly good sports section now a complete disasy

User's recommendation: panic when you cant reach someone.

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ID
#4044458 Review #4044458 is a subjective opinion of poster.
Location
Providence, Rhode Island
New Reviewer

Didn’t get Dailey paper. Tech person says the reason was non-payment of mailed bill. I have digital subscription. Payment should be digital. Technician reluctant to my request that she take payment.

Recluctant technician, she didnt want to take the payment off my card as Id requested she do! Then My call was cut off.

User's recommendation: Read the NYT daily!

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ID
#3867106 Review #3867106 is a subjective opinion of poster.
Location
Holly, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Service: Book sent for review and never got a reply.

My wife sent my book for a possible review. She never received an email or letter regarding this review. Edgar Moran, M.D. Long Beach, CA 90815
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ID
#3690043 Review #3690043 is a subjective opinion of poster.
Pros
  • Wellwritteninteresting newspaper
Preferred solution
To talk with an agent who could help

Vacation

I need my paper stopped for a week from June 12 to June 18. I live at 220-** ** avenue apt 11b. Phyllis kam. Thank you
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ID
#3653894 Review #3653894 is a subjective opinion of poster.
Location
Queens, New York

Home delivery problem

My Sunday NYT was not on my driveway this morning. I do not want a credit. I want the paper. Robert Jenkins, 2814 Gateway Circle, Grayslake, IL 60030. 647-800-****.
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ID
#3619666 Review #3619666 is a subjective opinion of poster.
Location
Grayslake, Illinois

My issue hasn’t been resolved

Ive not had a Sunday paper for over a month. Ive reported several times. Ive reported it online and via the phone.

User's recommendation: Don’t trust.

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ID
#3530660 Review #3530660 is a subjective opinion of poster.
Location
Rochester, New York

Representative was patient and knowledgeable

digital service wasn't working couldn't click on articles representative was able to help me reset my account
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ID
#3525557 Review #3525557 is a subjective opinion of poster.
Location
Milford, Connecticut
New Reviewer

Missing Saturday Newspaper

We have been missing our Saturday deliver several times. Should I just start asking for Sunday delivery only??? I pay the times $41.6 per month. Does that cover Saturday and Sunday delivery? On Pissed Off .com Nathan Wolinsky 705 Kayla Court Newburgh, NY 12550

User's recommendation: Use this service.

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ID
#3474068 Review #3474068 is a subjective opinion of poster.
Location
Newburgh Town, New York
Pros
  • Best newspaper
Cons
  • Spotty deliveries
Loss
$20
Preferred solution
Let the company propose a solution
New Reviewer

I didn’t get my Sunday Times delivered. I didn’t want a refund- I want my Sunday Times. Very disappointing that I can’t get it delivered tomorrow am.

The delivery person left some Santa Barbara paper- which I dont read. The Sunday Times is my favorite day of the week. And the fact that I cant get a re- delivery is ridiculous.

User's recommendation: Make sure to replace the paper.

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ID
#3387019 Review #3387019 is a subjective opinion of poster.
Location
Santa Ynez, California
Preferred solution
Deliver product or service ordered

Free federal judiciary subscription

I am not upset or angry. The person I spoke to was very polite. That said, Im trying to take advantage of a special subscription offer I heard was available to members is the federal judiciary.
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ID
#3296874 Review #3296874 is a subjective opinion of poster.
Location
Tallahassee, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Subscription informatiom

According to your website, my subscription to Digital Access was purchased through iTunes. I have contacted Apple both via chat and on the phone. A representative and I combed through both my msgtedret@***.com and msgtedret@***.net accounts and have found no evidence that I purchased the subscription anywhere but through the Times directly. I have a separate subscription for Crosswords; that is not an issue. Please, there must be a glitch somewhere at your end and I beg you to investigate the situation. Thank you.
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ID
#3239334 Review #3239334 is a subjective opinion of poster.
Location
Pickens, South Carolina
Preferred solution
Let the company propose a solution
New Reviewer

Have not received paper for two consecutive days

The paper has not been delivered. 12345****, 12345****, 12345****, 12345****, 12345****, 12345****, 12345****, 12345****, 12345****, 12345****.

User's recommendation: This ridiculous. There should be an easier way to contact some about the paper not being delivered.

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ID
#2979546 Review #2979546 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Preferred solution
Deliver product or service ordered
New Reviewer

Did not receive style section for the third time

I want the entire paper. The style section has been missing for 3 weeks. I want to be give a credit for 3 sunday times newspapers to my account

User's recommendation: Check for all sections included.

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1 comment
#2091750

Now I did not receive the real estate section. If my paper is not correct next week I will take further action.

I want a full refund for today’s paper. Please confirm by email that I will be receiving a credit for today’s newspaper

ID
#2956636 Review #2956636 is a subjective opinion of poster.
Location
West Hartford, Connecticut
Loss
$24
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Great Customer Service

They always email ahead of time to warn me when my subscription will renew. They have great customer service and are easy to get through to whenever I need to call them. I call to cancel my subscription once the rate goes up, and they always offer me the discounted rate again, so I continue to subscribe. They are much less predatory in their subscription services than the Philadelphia Inquirer, which I will never subscibe to again.

User's recommendation: Helpful Customer Service People.

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ID
#2915375 Review #2915375 is a subjective opinion of poster.

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